Communication Integrations

Notify Teams Where They Already Work

Send real-time alerts to Slack, Microsoft Teams, or email when critical issues arise. Configurable webhooks and notification templates ensure the right people get the right information instantly.

The Communication Gap Problem

Critical Issues Go Unnoticed

Safety incidents, quality defects, and delivery delays logged in the system but nobody sees them. Teams don't check dashboards constantly.

Wrong People Get Notified

Everyone gets every alert or nobody gets any. No way to route safety issues to EHS, quality problems to QA, delivery delays to logistics.

Too Much Noise, Not Enough Signal

Generic notifications with no context. Teams ignore alerts because they're flooded with irrelevant information.

Multiple Communication Platforms

Engineering uses Slack, operations uses Teams, executives want email. No single notification system works for everyone.

Integrate With Your Communication Tools

Connect PRIZMBI to Slack, Microsoft Teams, or email. Send notifications via webhooks to the platforms your teams already use daily.

Slack

Microsoft Teams

Email

🔔

Real-Time Alerts

Instant notifications when critical issues are logged, escalated, or overdue. No more waiting for daily reports.

⚙️

Webhook Configuration

Set up webhooks for Slack channels, Teams channels, or email distribution lists. Route alerts where they're needed.

📝

Custom Templates

Configurable notification templates. Include only the information recipients need - no clutter, all signal.

Configurable Notifications For Every Use Case

🛡️ Safety Incident Alerts

Route safety incidents to EHS team Slack channel or email. Include incident type, severity, location, and assigned owner.

🚨 Safety Incident Logged
Type: Near Miss - Forklift
Location: Warehouse A - Bay 3
Severity: High
Owner: J. Smith (EHS)
View Details →

✅ Quality Issue Alerts

Notify QA team in Teams when quality defects are logged. Include defect type, product line, and root cause.

⚠️ Quality Defect - Line 2
Product: Widget A-123
Defect: Dimensional variance
Qty Affected: 47 units
Owner: QA Team Lead
View Details →

📦 Delivery Delay Alerts

Alert logistics team via email when delivery dates slip. Include customer, order number, new ship date.

🚚 Delivery Date Changed
Customer: Acme Corp
Order: SO-98234
New Ship Date: 2024-11-05
Reason: Supplier delay
View Details →

⏰ Overdue Action Alerts

Send daily digest to Slack when corrective actions are overdue. Include owner, days overdue, and priority.

🔴 5 Overdue Actions
• Calibrate torque wrench (3 days)
• Update safety SOP (7 days)
• Complete 5-Why analysis (1 day)
• Install guard on Line 4 (5 days)
View All →

How Integration Works

1

Configure Webhooks

Set up incoming webhooks for Slack channels, Teams channels, or SMTP email. PRIZMBI supports multiple webhooks per organization.

2

Define Notification Rules

Choose which events trigger notifications (new issue, escalation, overdue action, closure). Route safety to EHS, quality to QA, etc.

3

Customize Notification Templates

Edit templates to include only relevant fields. Add direct links back to PRIZMBI for full context. Include rich formatting and emojis.

4

Receive Instant Alerts

When events occur, PRIZMBI sends notifications via webhooks. Teams see alerts in their preferred platform instantly - no dashboard login required.

Integration Benefits

✓ Faster Response Times

Teams respond to critical issues in minutes, not hours. Notifications appear where people already work.

✓ Reduced Alert Fatigue

Configurable templates and routing rules mean only relevant alerts reach each team. High signal, low noise.

✓ Multi-Platform Support

Support teams using Slack, Teams, or email. Different departments can use different platforms - PRIZMBI supports all.

✓ Flexible & Secure

Webhook authentication and configurable permissions ensure secure integrations. You control what data leaves PRIZMBI.

Connect PRIZMBI to Your Communication Tools

Send configurable notifications to Slack, Teams, or email. Keep teams informed with real-time alerts delivered where they work. Start at $4.99/user/month.

Get Started